Frequently Asked Questions

Smart Business Center is an integrated platform offering three main solutions: Business Directory, Digital Loyalty Cards, and Marketing Platform via WhatsApp and Telegram. We help businesses grow and reach new customers.

Yes, basic registration is completely free. You can create an account and add your business without any cost. We also offer paid plans for advanced features.

The platform fully supports both Arabic and English with an automatically adaptive interface for text direction (RTL/LTR).

After registration, go to your dashboard and select 'Add New Business'. Fill in required information such as name, category, location, and description. You can also add images and business hours.

We offer annual plans for homepage visibility: Homepage Top Yearly plan for top 3 positions, and Homepage Yearly plan for featured section. These plans significantly increase your reach.

Yes, you can edit all your business information anytime from the dashboard. Updates appear immediately on the platform.

We provide a digital loyalty card system that works with Apple Wallet and Google Wallet. Customers can add cards directly to their digital wallet and collect points or stamps with each visit.

We offer two types: Points cards where customers collect points with each purchase, and Stamps cards where they get a stamp with each visit. You can choose the system that best suits your business.

Through the loyalty dashboard, you can view all customers, issue new cards, update points or stamps, and send push notifications directly to their cards.

The Marketing Platform provides advanced APIs for WhatsApp and Telegram allowing you to send marketing campaigns, automate responses, and manage customer conversations from one place.

Yes, you can create marketing campaigns and send them to customer lists via WhatsApp or Telegram. The platform provides ready-made message templates and full customization.

Yes, we use the official WhatsApp Business API to ensure full compatibility and security. You can link your business number and start immediately.

We use AES-256-GCM encryption for sensitive data, HTTPS for all communications, and secure JWT tokens for authentication. All data is stored securely and encrypted.

Basic information like name, category, and location is public in the directory. Contact information and sensitive data are protected and only visible to those you specify.

Yes, you can delete your account and all your data anytime from account settings. All information will be permanently deleted.

You can contact us via the contact page, or send a direct message from your dashboard. Our support team is available to answer your questions.

Yes, we provide detailed guides and video tutorials for all features. We can also provide customized training sessions for paid plans.

Use the 'Forgot Password' option on the login page. We'll send you a password reset link via email.