FAQs

General

What does SBC do?

We’re a software company based in Oman. Our main product is SBC ERP. We also build blockchain, AI and Nostr solutions, and offer ready-made apps for projects, meetings, online sales, secure messaging and AI agents.

Which industries do you specialise in?

Mainly oil & gas and logistics. We also work with trading, construction, retail and fast-growing companies across Oman and the region.

Can your solutions be tailored to our processes?

Yes. We shape every solution around how you actually work: your workflows, approval chains, reports and the systems you already have.

Where does the software run?

On your own infrastructure: your servers or your organisation's own cloud account, in Oman or wherever your policies require. SBC does not host client systems or data.

Do your products support Arabic and English?

Yes. Everything works fully in Arabic and English, including right-to-left layouts.

Products & solutions

Which products does SBC offer?

SBC ERP, plus SBC Flow for projects, Agora for meetings with live translation, Commerce for e-commerce and POS, Beam for video calls, Cipher for secure messaging, Relay for WhatsApp, Beacon for Telegram, Forge for AI agents and Ride for ride-hailing and taxi services.

How do you use AI in your solutions?

We use AI for forecasting, automatic document processing, predictive maintenance and bilingual assistants. It runs in secure environments, and your data is never used to train public models.

What is blockchain used for in your solutions?

Blockchain gives you tamper-proof records: traceable supply chains, verifiable documents and certificates, and secure identities. Personal data is always kept off-chain.

Can we migrate from our current system or spreadsheets?

Yes. We clean and migrate your master data, balances and history, and can run both systems in parallel until you are confident to go live.

Projects & pricing

How long does an implementation take?

Ready-made products can go live within weeks. A full ERP implementation typically takes three to six months, depending on the modules and the complexity of your operations.

How is pricing structured?

Every engagement is a project with a fixed scope, timeline and price. After a free consultation, we send a written proposal with milestones and cost. We don't sell subscriptions.

Can we start small and grow later?

Absolutely. Many clients start with one module, one product or a pilot, and add more as their needs grow.

Support & security

Do you train our team?

Yes. Every project includes training for your users in Arabic and English and a full handover to your team. Later improvements and new modules are delivered as follow-up projects.

How do you protect our data?

The software we deliver includes encryption, role-based access and audit logs, and runs on your infrastructure under your security policies. During a project we access only what the work requires, and we handle personal data in line with Oman's Personal Data Protection Law.

Who owns our data?

You do. Your data stays on your own infrastructure; SBC does not host or keep it. Any data we handle during migration is returned or securely deleted when the project ends.

How quickly do you reply to enquiries?

Within one business day.