Ride-Hailing & Taxi Platform

SBC Ride

Your own ride-hailing service, from the first tap to the receipt.

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dispatch.sbc.om/muscat/liveMuscat · live operations

Live trips 86Avg pickup 3.1 minDrivers online 214

Matched in 0.4 s

19:02

Where to?

Muscat Grand Mall

Ride4 seats · 3 min
OMR 3.400
ComfortNewer cars · 4 min
OMR 4.600
Van7 seats · 6 min
OMR 5.900

Confirm ride · OMR 3.400

Finding your driverChecking 6 drivers nearby

Arriving in 3 min

Salim A.★ 4.9 · 2,140 trips

MCT 4821

White Toyota Camry

CallChatShare

Numbers are masked for privacy

On your wayRoyal Opera House · arriving 19:19

Distance: 0.0 km
Fare (upfront): OMR 3.400

Share tripSOS

You’ve arrivedOMR 3.400Paid by card •• 4417★★★★★Receipt sent · trip posted to SBC ERP

< 1 sTo match a request with the best car
3Apps: rider, driver and dispatch
LiveCar position, ETA and fare on every trip
100%Your brand, your fares, your data

Overview

What is SBC Ride?

SBC Ride is a complete internet taxi platform: a rider app to book in seconds, a driver app to accept and navigate, and a live dispatch console that matches every request to the best nearby car.

Launch under your own brand, set your own fares and zones, and keep every trip, payment and driver record on infrastructure you control, connected to SBC ERP for driver payouts, fleet costs and accounting.

Rider, driver & dispatch apps
Smart matching & live tracking
Your brand, fares and data

How it works

From a tap to a paid trip, in minutes

Every SBC Ride trip follows the same path, with the rider, the driver and your operations team seeing the same live status.

01Request
The rider picks a destination and car type and sees the fare before booking.
02Match
Dispatch offers the trip to the best nearby driver by ETA, rating and vehicle, and retries in seconds if declined.
03Pick up
The rider tracks the car live, with masked calls and chat if they need to talk.
04Ride
Turn-by-turn navigation for the driver, trip sharing and an SOS button for the rider.
05Pay & rate
Card, wallet, cash or company account; both sides rate the trip and the receipt is sent.

Capabilities

Everything a modern taxi service runs on

Riders

Book in secondsNow or scheduled, with saved places and Arabic and English.
Upfront faresThe price is shown before booking, with promotions applied.
Live trackingCar position, ETA, driver and plate on the map.
Flexible paymentCard, wallet, cash or a corporate account.

Drivers

Trip offersClear offers with pickup distance and estimated fare.
NavigationTurn-by-turn directions to the pickup and the destination.
EarningsDaily earnings, commissions and payouts, synced to SBC ERP.
DocumentsLicence, permit and insurance with expiry reminders.

Operations

Live mapEvery car and trip in real time, with demand heatmaps.
Fares & zonesRates, airport queues and demand pricing you control.
Safety & supportSOS alerts, lost items and complaints handled in one place.
ReportsTrips, revenue, acceptance and driver performance.

In practice

An evening in Muscat

One trip from a shopping mall to the opera, seen from every side.

19:02
Rider
Books a ride from Muscat Grand Mall to the Royal Opera House and sees a fare of OMR 3.400 before confirming.
19:02
SBC Ride dispatch
Matches the request in under a second to Salim, 900 m away with a 4.9 rating.
19:05
Driver
Arrives at the pickup point; the rider watched the car approach on the map.
19:19
Rider
Arrives, pays by card in the app and rates the trip five stars.
23:59
SBC ERP
Posts the day’s fares, commissions and driver payouts to the ledger automatically.

Built for

Who uses SBC Ride

Taxi operators

Move a licensed fleet online with your own apps.

Corporate & hotel transport

Staff and guest rides with company accounts and monthly billing.

Airports & tourism

Queues, fixed fares and pre-booked transfers.

Cities & authorities

A regulated, transparent service with trip data on demand.

Security & deployment

Verified drivers and vehicles with expiring documents
Masked calls and in-app chat between rider and driver
Payments through certified gateways
Hosting in Oman with full trip audit trail

Integrations

SBC Ride connects with the rest of the SBC platform and the tools you already use.

SBC ERPSBC RelaySBC ForgePayment gatewaysMaps & navigationREST API

FAQ

Questions about SBC Ride

Can we launch SBC Ride under our own brand?

Yes. Rider and driver apps are published under your name, logo and colours on iOS and Android, with your own fares and service areas.

How are drivers matched to riders?

Dispatch compares nearby drivers by pickup time, rating, vehicle type and acceptance, and offers the trip to the best match first. If a driver declines, the next one is offered within seconds.

Does it work for an existing taxi fleet?

Yes. SBC Ride suits licensed taxi operators, corporate fleets, hotels and airports, and can take phone and street bookings alongside app requests.

How do driver payouts and accounting work?

Fares, commissions, cash collected and payouts are calculated per driver and posted to SBC ERP, so finance closes the month without spreadsheets.

See SBC Ride in action

Book a personalised demo and we will show you how SBC Ride fits your business.