This whitepaper presents the SBC Custom ERP: a modular, bilingual and cloud-ready platform tailored to the way each business operates. It covers core modules, industry editions for oil & gas and logistics, built-in AI and blockchain capabilities, and a proven implementation approach.
- Industry editions
- Arabic & English, fully bilingual
- Cloud or on-premise
Executive summary
Off-the-shelf ERP systems force companies to change the way they work, come with high licence costs, and often need expensive customisation before they fit. Specialised industries such as oil & gas and logistics feel this gap most.
SBC Custom ERP is built on a modular core and tailored to each client. Companies get exactly the modules and workflows they need, owned and controlled by them, with AI and blockchain available as native capabilities.
The challenge
- Generic ERP workflows that do not match real field and operational processes.
- Disconnected spreadsheets and point solutions across departments.
- Costly licences and vendor lock-in.
- Limited support for local requirements such as Arabic, Oman VAT and Omanisation reporting.
- Poor real-time visibility for management.
Solution overview
SBC Custom ERP combines a proven, modular core with industry editions and client-specific workflows. Every module shares one database and one design system, so data flows seamlessly from the field to finance and management dashboards.
The platform is available on web and mobile, works fully in Arabic and English, and can be deployed in the cloud or on-premise.
Core modules
Finance & accounting
General ledger, payables, receivables, budgeting, multi-currency and Oman VAT-ready invoicing.
Procurement & inventory
Requisitions, purchase orders, tenders, vendor management and multi-warehouse stock control.
HR & payroll
Employee records, attendance, payroll, leave, and Omanisation tracking and reporting.
Projects & contracts
Project costing, contract management, milestones and progress billing.
Assets & maintenance
Asset register, preventive and corrective maintenance, spare parts and work orders.
Sales & CRM
Leads, quotations, orders, customer accounts and after-sales service.
Fleet & transport
Vehicles, drivers, trips, fuel, maintenance and GPS integration.
Reporting & BI
Real-time dashboards, KPIs and custom reports for every management level.
Oil & gas edition
- Site and field operations management with mobile data capture.
- Asset integrity and maintenance for rigs, pipelines and critical equipment.
- HSE management: incidents, permits to work, inspections and audits.
- Contractor and subcontractor management, including certifications.
- Joint-venture accounting and cost allocation.
- In-Country Value (ICV) tracking and reporting.
Logistics edition
- Order-to-delivery management with dispatch planning.
- Fleet management, driver apps and live GPS tracking.
- Warehouse management: receiving, putaway, picking and cycle counts.
- Shipment tracking with customer notifications and electronic proof of delivery.
- Customs and shipping document management.
- Freight costing, billing and profitability by route and customer.
Built-in AI & blockchain
AI forecasting
Demand, inventory and cash flow forecasts built directly into planning screens.
Document automation
Invoices and delivery notes read and posted automatically with AI.
ERP assistant
Ask questions about your business data in Arabic or English and get instant answers.
Blockchain audit trail
Critical records such as custody transfers, certificates and approvals anchored on a tamper-proof ledger.
Technology & architecture
- Modular, cloud-native architecture that scales as the business grows.
- Fully bilingual Arabic and English interface with right-to-left support.
- Responsive web app plus mobile apps for field teams, with offline mode.
- Open APIs for integration with banks, government portals, IoT and third-party systems.
- Cloud, private cloud or on-premise deployment.
Security & data protection
- Role-based access control with approval workflows.
- Full audit logs for every transaction and change.
- Encryption in transit and at rest, with automated backups.
- Hosting options that keep data in Oman.
Implementation approach
Discovery & process mapping
2–4 weeksWorkshops with each department to document processes and requirements.
Configuration & build
8–16 weeksConfigure core modules and build industry-specific workflows in iterative sprints.
Data migration
ParallelClean and migrate master data and opening balances from existing systems.
Training & go-live
2–4 weeksUser training, parallel run and a supported go-live.
Support & evolution
OngoingLocal support, updates and new modules as the business grows.
Business outcomes
- One integrated system replacing spreadsheets and disconnected tools.
- Real-time visibility for management across operations and finance.
- Lower total cost of ownership than licence-heavy platforms.
- Faster month-end close and simpler audits and compliance.
Ready to explore Custom ERP for your business?
Book a free consultation and our team will map these capabilities to your operations.